If, despite the care we take in preparing your order, a product does not meet our quality standards, we invite you to contact Customer Service by email at contact@eric-bompard.com or by phone at +33 (0)1 40 12 00 40 (standard rate call).
Our cashmere advisors are available Monday to Friday from 9 AM to 6 PM (GMT+1). We will offer you a tailor-made solution.