Online Purchases
Exchanges in Store :
You can exchange items purchased online in-store only for a different color and/or size. This service is available at Bompard stores located in France, Belgium, Luxembourg, Germany, and Austria (excluding stores in Switzerland, the United Kingdom, outlets, and department stores).
Return Conditions :
Returns must be made within 30 days of the shipment date of your order. Returned items must :
- Be in their original condition (not damaged, worn, or soiled).
- Be accompanied by their original packaging, clothing tag, and protective film (if applicable).
- If these conditions are not met, the return will be refused, and the item will be sent back to you.
Refunds :
Refunds for online purchases are not processed in-store.
In-Store Purchases
You can :
- Make an exchange
- Request a store credit
Refunds :
No refunds will be possible for in-store purchases.
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