**the preparation delay of your order may be extended by some few days during sales.
Once your order has been collected by the carrier, you will receive a confirmation email. It includes the tracking number of your parcel.
You can track the delivery of your order on your online Eric Bompard customer account, section “my orders” :
- Status "in preparation": your order is being prepared by our logistic team. It has not been collected by the carrier yet.
- Status "shipped": your order has been collected by the carrier, the delivery is ongoing.