We include a prepaid label valid for 30 days with your order. This way, if the item does not suit you, you have the option to return it to us free of charge. We will not refund any return shipping costs for packages sent at your own expense. If you lose the prepaid label, you can contact Customer Service by email at contact@eric-bompard.com or by phone at +33 (0)1 40 12 00 40 (standard rate call). |